1. Overview

This policy explains the refund and return terms for purchases made on opium-monstr.online.

2. Right to Refund

2.1. Digital Products:

2.1.1. Refunds are not allowed for digital products once purchased.

2.2. Subscriptions:

2.2.1. Refunds are not allowed for subscription services, including both monthly and annual plans. 

3. Exceptional Circumstances

3.1. Refunds may be considered in cases of technical errors or payment issues directly caused by opium-monstr.online.

3.2. All refund requests must be submitted within [N days] of the transaction.

4. Refund Request Process

4.1. Contact shuverov.aleksandr@gmail.com with your order number and issue details.
4.2. Refund requests are reviewed on a case-by-case basis.
4.3. Processing may take up to [N business days] from the date of submission.

5. Non-Refundable Situations

5.1. Refunds are not provided for:

5.1.1. Change of mind or mistaken purchases.

5.1.2. Failure to use the product or subscription within the subscription term.

6. Contact Information

For questions about our refund policy, please contact:

Email: shuverov.aleksandr@gmail.com

Phone: +79190726759